Purchase and Refund Regulation (Required)
The purpose of this purchase and
refund regulation is to stipulate the rights, obligations and responsibilities
of "Company" and "Users", and the purchase and refund etc.
of the "Service" provided by "Company" when students (hereinafter
referred to as "Users") using Cha Hong Academy’s on/offline courses
(hereinafter referred to as "Service") run by CH International Corporation
(hereinafter referred to as the "Company").
The tuition fees for this "Service"
include the products, beauty tools, textbook fees, and instructor fees etc. used
in the curriculum, and may vary depending on the content of the "Service."
Article 1 [Tuition payment
method]
The "Users" who use the
"Service" run by the "Company" shall pay the tuition fees
in the following manner:
①
Off-line courses
-
Payment by credit card (including check card)
-
Real-time cash account transfer
②
Online courses
-
Payment by credit card (including check card)
Article 2 [Cancellation
and refund criteria for tuition]
①
Cha Hong Academy Offline Course
|
Category |
Refund amount |
|
Before the commencement of the training |
All
tuition fees
|
|
During training |
Total
tuition fees × {1- (duration from commencement to refund request)/ (total training
period)}
|
|
After completion of training |
None |
②
CHAHONG
ACADEMY Online Classes
–
Full
refunds are available within 7 days of the date of purchase of digital contents
for online classes. However, if you have checked the digital contents provided,
you cannot receive refunds. Refunds are based on the basic course schedule, and
for products with extended training period due to extension benefits of lecture
and application of events, the added period will be excluded from the training
period in calculating the refund amount.
③
It is not
possible to change a course that meets the refund conditions to another course.
You must reapply after processing the refund under the same conditions as
refund or contact the customer center.
④
CHAHONG
ACADEMY Online Classes (General Classes)
1.
General
classes shall be set as a single or bundle of 7 or 10 day products of DESIGN
CUT, DESIGN PERM and DESIGN UP-DO.
2.
Cancellation
and refund of the general course fees shall be made in accordance with the
procedures of paragraphs 1 and 2 of this Article.
⑤
CHAHONG
ACADEMY Online Classes (Special Classes – Products included in YEAR PASS)
1.
Cancellation
and refund of special classes can only be made within the period of use (the
period of the course), and the company will refund the payment of the users as
follows in accordance with the criteria for the return of the Act on the
Establishment and Operation of Private Teaching Institutes. However, for
general course products, the separate standard of return shall be applied.
2.
Special
classes will begin at the time of activation after the user's purchase. In case
of requesting a refund after activation, if there is a part of class taken
within the course period (including if the user has checked in the digital
contents), the refund will be made in accordance with the partial refund
procedure of paragraph 4 of this Article.
3.
In the
case of paragraph 2 above, if the user has opened the class despite not
actually taking it, he or she is deemed to have already taken it.
4.
For
partial refunds, only the remaining amount after deduction from the discounted
price you actually paid by adding the normal price of each course you actually
took within the course period (in case of checking in the digital contents on
the Internet).
Article 3 [Refund process
and return method of tuition]
The refund processing method for
cancellation of the course is as follows.
①
① In case of paying tuition by credit card
1.
If the tuition fee is paid by credit card
(including check card), the cancellation of the sales slip shall be made in
principle (you cannot return by an online account transfer).
2.
It will be processed after you apply on the 1:1
inquiry bulletin board of Cha Hong Academy app or site.
3.
The refund will take approximately 1 to 7
business days after receiving it on the 1:1 inquiry bulletin board of Cha Hong
Academy app or site (it may vary by credit card company).
②
In case of paying tuition through a real-time
account transfer
1.
If you pay the tuition fee by a real-time
account transfer, the return shall be made to the account under your own name
by an online account transfer in principle (return to an account under the name
other than your own not to be allowed).
2.
The return request of the tuition fees must
be made by attaching a copy of the account under your name for receiving the
refund to the 1:1 bulletin board of Cha Hong Academy app or site.
3.
The refund will take approximately 1 to 7
business days after receiving the refund request on the 1:1 inquiry bulletin
board of Cha Hong Academy app or site
Article 4 [Issuance of
bills and cash receipts]
①
Cash receipts and bills
-
Cash receipts and bills for tuition paid by
real-time account transfer are issued by the applicant's requested resident
registration number, mobile phone number or business number.
-
If you do not apply for a cash receipt, it
will be automatically issued with the self-issuance number specified by the
National Tax Service.
②
In the event of paying by credit card
(including check card), no bill or cash receipt will be issued in accordance
with relevant laws.
Article 5 [Repair guarantee]
①
A "content" repair warranty for
goods sold by storing "content" in a separate storage device will be
processed free of charge within one year of the payment date and will incur a
certain amount of repair costs thereafter. However, if the payment date is not
confirmed due to purchasing from an unofficial dealer, the repair guarantee may
be limited.
②
Repair assurance for electronic devices, etc.
to operate the storage device under the paragraph 1 shall be in accordance with
the manufacturer's standards
Article 6 [Others]
①
Cha
Hong Academy Offline Course
1.
The course you have applied for is open to
the "user" only and cannot be transferred to another person.
2.
Due to unavoidable circumstances, the time of
training and the instructor may change.
3.
If the number of applicants for a course is less
than 10 applicants, the course may be closed.
4.
If a "user" is absent from a
registered course due to personal reasons, refund or reinforcement class won’t
be given, and the remaining lecture hours cannot be carried forward.
5.
"User" is only allowed to take registered
courses during registered hours, and in case of violation, may be required to
pay tuition or expelled out of classroom (taking unregistered classes and
cross-taking classes no to be allowed).
6.
The cost of teaching materials and some lab
materials are included in the tuition fees.
7.
"User" shall pay for damages caused
by careless use of the "User" during the use of the Academy
facilities.
8.
The "user" shall check the training
schedule by referring to the information announced.
9.
If a minor has applied for courses without
the consent of the legal representative, he/she or the legal representative may
cancel the application unless the legal representative approves it.
②
Cha Hong Academy Online Contents Course
1.
The course you have applied for is open to
the "user" only and cannot be transferred to another person.
2.
If a minor has applied for courses without
the consent of the legal representative, he/she or the legal representative may
cancel the application unless the legal representative approves it.
③ Chahong Academy Online Class (Special class - products in YEAR
PASS)
1. Offline products included in online purchases will
be carried out according to the schedule designated by "Company".
2. "Users" may apply for offline products
within the "service" period. However, you can apply only if you meet
certain requirements.
– DESIGN CLASS available for 12-month pass users who
apply for 11 classes or more.
– CLASS CUT available for 12-month pass users who
apply for 2 classes or more.
Supplementary Provisions (2019.
08. 05.)
1. (Enforcement date) These terms
and conditions will take effect on March 5, 2019.
2. Matters not specified in these terms
and conditions shall be subject to the Terms and Conditions of the "Cha
Hong Academy Site".
Supplementary Provisions (2020.
01. 03.)
1. (Enforcement date) These terms
and conditions will take effect on January 3, 2020.
2. Matters not specified in these terms
and conditions shall be subject to the Terms and Conditions of the "Cha
Hong Academy Site".
3. Addition
to Paragraph 4 of Article 2
4. Addition to Paragraph 5 of Article 2
Supplementary Provisions (2020. 03. 23.)
1. (Enforcement date) These terms and conditions will take effect on January 3, 2020.
2. Matters not specified in these terms and conditions shall be subject to the Terms and Conditions of the "Cha Hong Academy Site".
3. Addition to Paragraph 3 of Article 6